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::Coping With Paperwork ::

Prioritising the workload

We can't do everything asked of us all at once (although many people expect this), so you have to prioritise the workload. Having organised the paperwork makes this easier to do. Each category can now be sorted into URGENT, PRIORITY, and ROUTINE (much like prioritising new referrals for a clinic). URGENT work is that which needs to be done immediately, PRIORITY work is work that should be done within a day or two at most, and ROUTINE work is work that can wait until you have spare time, without affecting the outcome.

You can now focus your mind on getting the most important things done first - this will normally be the URGENT clinical work. This might be arranging an appointment for someone with a suspected malignancy or a transfer letter for a patient going for further treatment in another hospital. Dealing with some paperwork may require immediate action - such as checking blood results or pathology reports.

Remember that the importance of paperwork can change with time - a routine non clinical task such as completing your tax return can become a priority when the deadline draws close!

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